6th Jun 2026
Refund Policy Update Notice
Terms Update Notice: 24-Hour Refund Traffic Limit
NovixLink has updated its Terms of Service and Acceptable Use Policy / Fair Use Policy.
For newly purchased VPS services that are eligible for the 24-hour refund policy, cumulative traffic usage must not exceed 10GB. 10GB is generally sufficient for basic testing, including connectivity, IP ...
21st May 2026
Notice Regarding Gemini Access Issues on Certain IP Ranges
We have observed that some IP ranges may be incorrectly geolocated to China by Google due to improper usage by certain customers. This is caused by Google’s internal algorithm and only affects Google-related services such as Gemini. Mainstream AI, e-commerce, and social media platforms such as Claude, ChatGPT, TikTok, and ...
16th May 2026
NTT Server Service Restoration Notice
Dear Customers,
All VPS instances on the NTT node have now been fully restored.
The incident was caused by a host system failure. After inspection, we confirmed that there was no hardware issue. To restore the service as soon as possible, we activated a backup host server and migrated the data to it.
After the migration, all customer data and ...
13th May 2026
Cogent Network Maintenance Notice
We have received a notification from our upstream carrier, Cogent, that they will be performing router upgrade maintenance. During the maintenance window, there may be network interruptions, brief increases in latency, and packet loss. Service will automatically return to normal after the maintenance is completed.
All CogentISP Residential IP ...
